Unit works as advertised. That is, it squirts water in your ear and the provided cup catches it, well, most of it. (Some skill needed). LOL Anyway, I tried this for a few months and I will admit at my age, and with some arthritis, it is a balancing act to work this thing. After hitting my bathroom mirror, my shirt, my beard, or my hair, I went back to q tips and removed earwax much more easily and cheaper with no mess. For you folks who like gadgets, go ahead. Here's a tip for ya. Keep a small pack of Q tips nearby and check to see how well your now wet ear is really clean or not after using it. You might be surprised. And PS, all the warnings about sticking things in your ears applies to a pressure washer as well..... Just sayin. :)